Privacy policy

This Privacy Policy outlines how Sunthetics, Inc. collects, uses, and shares your personal information when you visit or sign up on Sunthetics.io (the "Site"). Sunthetics is committed to protecting your privacy and complying with relevant data protection laws and regulations.

Personal Information We Collect

Device Information

When you visit the Site, we automatically collect information about your device, such as:

Web browser type.
IP address.
Time zone.
Cookies installed on your device.

As you browse the Site, additional information about individual pages or products you view, websites or search terms that referred you to the Site, and your interactions with the Site are collected. This is collectively referred to as "Device Information."

Cookies:
Small data files placed on your device to store information, including a unique identifier. Learn more about cookies and how to disable them at All About Cookies.

Log Files:
Track actions on the Site, including your IP address, browser type, ISP, referring/exit pages, and timestamps.

Web Beacons, Tags, and Pixels:
Electronic files used to record information about browsing behavior.

Technologies Used to Collect Device Information:

Order Information

When you make a purchase or attempt to purchase through the Site, we collect:

Name.
Billing and shipping address.
Payment information (e.g., credit/debit card details).
Email address and phone number.

Sign-Up Information

When you sign up to learn more about Sunthetics or join our mailing list, we collect:

Name.
Email address.
Any additional preferences or information you voluntarily provide.

Personal Information:
This Privacy Policy refers to "Personal Information" as a combination of Device Information, Order Information, and Sign-Up Information.

Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device when you visit our Site. They are used to enhance your browsing experience, provide core functionality, and enable us to improve our services.

Types of Cookies We Use:

Essential Cookies:
Required for the functionality of the Site, such as shopping cart and login capabilities.
‍
Performance and Analytics Cookies:
Collect data on how users interact with the Site to help us optimize and improve user experience.

Marketing and Advertising Cookies:
Track browsing behavior to deliver targeted ads relevant to your interests.

Order Information

When you make a purchase or attempt to purchase through the Site, we collect:

Name.
Billing and shipping address.
Payment information (e.g., credit/debit card details).
Email address and phone number.

Managing cookies

You can manage your cookie preferences directly on the Site using our Cookie Consent Banner. Alternatively, you can modify your browser settings to:

Block or delete cookies.
Receive notifications before cookies are set.

For detailed instructions, visit All About Cookies.

How We Use Your Personal Information

To process and fulfill orders, including payment processing, shipping, and providing order confirmations.
To communicate with you about your orders or customer service inquiries.
To provide information about Sunthetics, including updates, newsletters, and promotional content through email campaigns managed by Mailchimp.
To screen for potential fraud or security risks.
To personalize marketing communications, in line with your preferences.
To optimize our Site’s performance through analytics and improve user experience.

Sharing Your Personal Information

Third-Party Services:

Shopify:
‍Powers our online store. Read Shopify's Privacy Policy here.
‍
Google analytics:
Helps analyze how customers use the Site. Read more here or opt out here.
‍
Mailchimp:
Manages our email marketing campaigns. Read Mailchimp’s Privacy Policy here

Legal Obligations:

We may share your personal information to comply with applicable laws, respond to lawful requests, or protect our rights.

Behavioral Advertising

Your information may be used for targeted advertising. Learn more about targeted advertising from the Network Advertising Initiative.

Opt-Out Links:

Facebook

Google

Bing

For additional opt-out options, visit the Digital Advertising Alliance.

Do Not Track

Sunthetics does not alter data collection or usage practices in response to "Do Not Track" signals from web browsers.

Your rights

Your information may be used for targeted advertising. Learn more about targeted advertising from the Network Advertising Initiative.

For European Residents:

You have the right to:

Access personal information we hold about you.
Request correction, update, or deletion of your personal data.

Data Retention

We retain your order and sign-up information for our records unless you request its deletion.

Minors

The Site is not intended for individuals under the age of 18.

Contact Us

We may update this Privacy Policy from time to time to reflect changes to our practices, legal, or regulatory requirements.

Changes to This Policy

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e‑mail at contact@sunthetics.io or by mail using the details provided below:

Sunthetics 
[Re: Privacy Compliance Officer] 
3055 Hunter Rd, San Marcos, TX 78666, United States